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Sorry you typed all that for nothing, but thank you very much for your suggestion. I plug in a standard optical mouse (MSIs Kanzu V3 mouse) and it works completely fine. I tried running safe mode and without drivers and it continues to scroll. The issue randomly resolved itself, so I gave you best answer. I have the G502 Proteus Spectrum and I logged on today and it wouldnt stop scrolling down. The scrolling is so quick to that I have to time it just right (and it can take many tries) to get to select the right item. The only way to stop the scrolling is to press the Stop button (located just beneath the down arrow). Second, The active window itself is scrolling down endlessly correct and not the mouse/cursor trying to get to the bottom of the screen? (again with assumptions)ĭoes this issue occur if the window is not the active window? Such as if you have Notepad open and off to the side but you are actively working in Chrome? When I press any of the four arrows on the remote, the cursor on screen rapidly and continuously scrolls through all visible menu items again and again without stopping. Questions if the above steps did not work:įirst, I just wanted to clarify, is this a desktop or laptop? (assuming desktop, but assumptions can be wrong.) This will make sure your computer goes back to the regular startup process. If this does NOT resolve the issue after reboot, then do the following:Ĭlick Apply and then OK. If so, then you will need to work through the Startup items and Services to see what is causing the issue to address it. Restart your computer when prompted.Īfter the reboot is complete, see if the issue has been resolved. Once Hide all Microsoft Services is checked, on the right side of the window, click Disable all.Ĭlick Apply and then Okay. Select the radio button for selective startupĪt the bottom, there should be an empty check box labeled: Hide all Microsoft services. This will launch the System Configuration Utility.

Use Win + R to pull up the Run dialog box, and type msconfig and press enter. This process will disable all programs and services that start with the computer except for Microsoft services. But i have an idea that you can try to see if it is a software issue. a reference field is at the bottom of the page, and a reference icon opens in a syspopup window, the browser scales the form size and scrolls down.

So i'm not sure could be causing the issue either.

Mouse wont stop scrolling down